SHIPPING

DELIVERY TIMES ARE ESTIMATES AND BEGIN FROM THE DATE OF DISPATCH. WE ENDEAVOUR TO SHIP YOUR ORDER AS QUICKLY AS POSSIBLE, BUT WE CANNOT BE RESPONSIBLE FOR DELAYS DUE TO REMOTE DELIVERY LOCATIONS OR ADVERSE WEATHER CONDITIONS.

WE SHIP FROM OUR STUDIO IN FRANCE. OUR PRICES INCLUDE 20% VAT FOR PRODUCTS DELIVERED WITHIN EUROPE. YOU WILL NOT BE CHARGED THIS 20% VAT FOR ANY DELIVERY DESTINATIONS OUTSIDE OF EUROPE. HOWEVER, YOU WILL BE RESPONSIBLE FOR PAYING CUSTOMS/DUTY AND IMPORT TAXES TO RECEIVE YOUR ORDER.

IT'S ESSENTIAL TO CONTACT YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION AND AN ESTIMATE OF THESE COSTS BEFORE PLACING YOUR ORDER. ANY DELAY IN PAYING THESE CUSTOMS FEES WILL RESULT IN A HOLD ON THE DELIVERY OF YOUR ORDER.

IF YOU HAVE ANY QUERIES REGARDING YOUR ORDER OR SHIPPING, DON'T HESITATE TO GET IN TOUCH WITH US AT INFO@ARTUROOBEGERO.COM. WE WILL ENDEAVOUR TO GET BACK TO YOU WITHIN 48 HOURS.

THE SHIPPING IS FREE FOR ORDERS ABOVE 200,00€, OTHERWISE THE COST IS 15,00€ FOR EACH ORDER.

RETURNS

ARTURO OBEGERO IS COMMITTED TO PROVIDING YOU WITH HIGH QUALITY ITEMS. HOWEVER, IF YOU ARE NOT SATISFIED WITH AN ITEM YOU HAVE PURCHASED WITH US, WE WILL BE HAPPY TO EXCHANGE IT FOR ANOTHER ITEM FROM THE SAME CATEGORY. NO REFUNDS WILL BE GIVEN BY ARTUROOBEGERO.COM ON PURCHASED PRODUCTS.

MADE TO ORDER AND MADE-TO-MEASURE PRODUCTS ARE NOT SUBJECTED TO OUR RETURNS AND EXCHANGES POLICY.

YOU HAVE 14 DAYS FROM THE DATE OF RECEIPT OF THE ITEM TO RETURN IT TO INFO@ARTUROOBEGERO.COM.

THE ITEM MUST BE RETURNED BY THE BUYER IN THEIR ORIGINAL CONDITION AND PACKAGING WITH A COPY OF THE INVOICE.

ITEMS MUST BE RETURNED TO THE FOLLOWING ADDRESS:

ARTURO OBEGERO

4 RUE HENRI MARTIN,

93100 MONTREUIL,

FRANCE

COSTS OF RETURN POSTAGE, PACKAGING, AND OTHER INHERENT EXPENSES TO THE RETURN OF A PRODUCT MUST BE PAID BY THE BUYER. A DAMAGED OR INCOMPLETE ITEM WILL NOT BE ACCEPTED OR EXCHANGED AND WILL BE SENT BACK TO THE CUSTOMER AS IT IS AT THE BUYER'S EXPENSE. MARKED-DOWN ITEMS CANNOT BE EXCHANGED OR REFUNDED.

WE RESERVE THE RIGHT TO REFUSE A RETURN THAT DOES NOT CONCUR WITH THE ABOVE CONDITIONS.

IF YOU HAVE ANY QUERIES REGARDING OUR RETURNS AND EXCHANGES POLICY, PLEASE CONTACT US AT INFO@ARTUROOBEGERO.COM AND WE ENDEAVOUR TO GET BACK TO YOU WITHIN 48 HOURS.

OUR OPERATING HOURS ARE MONDAY TO FRIDAY, 10 AM TO 6 PM (GMT-1).